Privacy Policy
Last Updated: 23rd October 2023
Welcome to Codekaro ("Company", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, courses, mentorship programs, learning platform, and related services ("Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Mobile number
- Billing and payment information
- Profile information provided by you
Learning Information
- Course enrollments
- Course progress
- Assignment submissions
- Quiz and assessment results
- Certificates earned
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Usage and activity logs
Communication Information
- Support requests
- Feedback submissions
- Messages sent through our platform
2. How We Use Your Information
We use your information to:
- Provide access to courses and mentorship programs
- Process payments and enrollments
- Track learning progress
- Deliver course-related communications
- Respond to support requests
- Improve our platform and services
- Prevent fraud and unauthorized access
- Comply with legal obligations
- Send marketing and promotional communications (you may opt out at any time)
3. Payment Processing
Payments made through our platform may be processed by third-party payment providers such as Razorpay, Cashfree, or other authorized payment partners.
We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.
Payment providers process your payment information according to their own privacy policies and security standards.
4. Cookies and Analytics
We may use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Measure user engagement
- Analyze traffic and platform usage
We may also use analytics and advertising tools such as Google Analytics, Meta Pixel, and similar services to understand how users interact with our platform.
You may disable cookies through your browser settings, although some features of the platform may not function properly.
5. Information Sharing
We do not sell your personal information.
We may share information with:
- Payment service providers
- Learning platform and hosting providers
- Analytics providers
- Customer support tools
- Government authorities when required by law
All third-party service providers are required to handle information securely and only for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
- Provide course access and student services
- Maintain academic and transaction records
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
When information is no longer required, we may securely delete or anonymize it.
8. Children's Privacy
Our Services are primarily intended for individuals who are at least 18 years of age.
If a parent or guardian believes that a minor has provided personal information without appropriate consent, they may contact us and we will take reasonable steps to remove such information where applicable.
9. Third-Party Links
Our platform may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of such third-party websites. We encourage users to review their privacy policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated effective date. Continued use of our Services after such changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: